Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

About this cookies policy

This policy is valid for the following websites:

1. Warwick Arts Centre’s website
2. Mead Gallery’s website

The policy will reference which of these sites use the particular cookies with a number in brackets next to the statement so (1) means the cookie applies to Warwick Arts Centre and (2, 3) means the cookie applies to the Mead Gallery and the mobile site

Cookies used on these sites can be categorised into three levels: strictly necessary; performance; functionality (first and third party).

Cookies which are strictly necessary

(1) Warwick Arts Centre’s online ticketing systems Patron’s Edge Online and Smart-TPS (card payment authorisation service) use temporary session cookies enabling customers to pass through the correct payment pathway. These cookies therefore enable services customers have specifically asked for, that is, they enable customers to book and purchase tickets for an event.
Performance Cookies

(1, 2) These cookies are used to enhance the customer’s experience navigating through websites, and they collect anonymous information on the pages visited. In Warwick Arts Centre’s case, a cookie is set to improve the download speed of the corporate font (Battersea).

First Party Functionality Cookies

These are cookies that Warwick Arts Centre has direct control over that allow the sites to operate.

(1, 2) A cookie is used for parts of the site to operate and allows the administrators of the site to manage the content appropriately. This cookie is not used for any other purpose, and it is a session cookie meaning that it will not be stored after the user closes their browser window.

(1, 2) Cookies are also set when a user visits a production page on Warwick Arts Centre’s website, allowing future content to be tailored to the user’s preferences.

Third Party Functionality Cookies

These are cookies that Warwick Arts Centre does not have direct control over that allow the sites to operate.

Warwick Arts Centre uses third parties to either provide additional functionality on the websites (such as Facebook Like buttons) or to track users anonymously and report back to funders and stakeholders the information needed to allow us to continue to provide the website and events programme. Some of these services will set cookies in the process, but may use these cookies for their own purposes.

(1, 2) The sharing bar Add This is used to wrap the Tweet and Like buttons for sharing on Twitter and Facebook. The Twitter and Facebook buttons also use cookies which are activated when those buttons are clicked.

(1) Our Facebook Connect plugin activates if the user is already logged into Facebook, and it sets cookies to identify the user’s Facebook session and interaction with Warwick Arts Centre’s website.

(1, 2) Warwick Arts Centre embeds videos hosted on YouTube and Vimeo which both use cookies (sometimes Flash cookies, which are a little harder to remove). Vimeo also uses Google Analytics (see below)

(1, 2) Warwick Arts Centre uses Google Analytics which is a web analytics tool that helps Warwick Arts Centre understand how visitors engage with the websites with the aim of improving the user experience and reporting back to stakeholders and funders. This process does not identify any individual – Google Analytics collects information anonymously. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this page.

(1) Warwick Arts Centre occasionally uses a cookie linked to Qualaroo who provide a survey we use to help understand visitor behaviour. This in turn helps us to make improvements to the website.

Useful Links

If you wish to find out more about cookies and how to manage your settings you may want to visit the following websites:

All About Cookies
Your Online Choices