Warwick Arts Centre aims to be accessible and welcoming to everyone and we are committed to making your visit as comfortable and enjoyable as possible.
The following information has been produced with the support of Warwick Arts Centre’s Access Ambassadors – and we hope you find it a useful tool when planning your journey, booking tickets, or navigating your way around the building.
Information about our programme can be found in the What’s On section of our website, in our season brochure and film diary, and via the Box Office. We also produce digital, braille and large format versions of our brochure.
The site aims to comply with guidelines issued by the Web Accessibility Initiative and those of the Equality Act. If you are using a device such as a screen-reader, a specialised web browser, or any other type of dedicated hardware or software to view our web pages, then we want to ensure that our website is compatible with your equipment. If you experience any problems with accessing our website then please contact us and we will be happy to work with you to resolve the issue. Text can be enlarged on this site by pressing the Ctrl button and + (plus) button and reduced using Ctrl and – (minus) button.
Our season brochure includes listings of all live events at Warwick Arts Centre. It is published three times a year in March, August and December. Hard copies can be found in leaflet racks around the building. We are happy to post a brochure to you free of charge. Please contact the Box Office to request a copy. You can also see digital versions of our brochures here.
Our film diary is published bi-monthly and includes 2 months of film listings.
Braille and Large Print
Our Season Brochure is available in large print, audio CD and Braille format and are available by contacting Box Office.
A member of our Box Office Team will happily provide you information about our programme.
There is ground level access to the Butterworth Hall, Studio, Cinema, Conference Room, Music Centre, Bookshop, Café Bar and Box Office. The Theatre, Theatre Bar, National Grid Room and Mead Gallery can all be accessed via stairs and the lift.
A lift with tactile buttons in is located next to the Bookshop to enable access to the first floor. It is large enough to take a wheelchair or buggy (200cm high x 80cm wide).
Handrails are available on all stairs throughout the building.
There are several permanent ramps throughout the building on both the ground floor and first floor providing access to people with wheelchairs and push chairs.
Accessible toilets are available on the ground floor in the Main Foyer, Butterworth Hall concourse and on the upper level next to the Theatre doors A and B.
Baby Changing Facilities
Baby changing facilities are located in the adapted toilets on concourse of hall and in both ladies and gents on the first floor.
Large Print Handouts of Artwork Labels
Large print handouts of the artwork labels in the Mead Gallery and of the artwork exhibited around the Arts Centre are available from a member of staff at the Mead Gallery’s reception desk.
A limited number of wheelchairs are available for customers’ use and are subject to availability. If you require the use of a wheelchair please reserve in advance through the Box Office. Dedicated wheelchair spaces are available in the Studio, Theatre, Buterworth Hall and cinema. Please request use of these spaces when booking tickets.
Detailed diagrams showing the exact location of wheelchair spaces can be found in the Our Spaces section of the website or here:
If you wish to take your assistance dog into the performance, tickets must be booked in advance. We can arrange for the space next to the adjacent seat to be kept free. We are also happy to look after your Assistance dog during the performance if you prefer. Please contact Box Office for more information.
If you require any assistance during any of our performances or screenings, ask one of our stewards – they will be happy to help.
Require further assistance? We are committed to constantly improving our services for all customer, and we want to ensure you enjoy your visit to Warwick Arts centre. We are always happy to receive feedback from our customers or provide assistance if required. Email firstname.lastname@example.org
If you wish to take your assistance dog into the performance, tickets must be booked in advance. We can arrange for the space next to the adjacent seat to be kept free. We are also happy to look after your Assistance dog during the performance if you prefer. We’ll need a little notice, so please let us know when boking tickets.
Companions assisting a disabled customer
We offer complimentary tickets for companions assisting a disabled customer to any live performance or cinema screening. Companion tickets can be booked by contacting Box Office.
Assistant Hearing Facilities
A Sennheiser infrared system is available in all venues and at the Box Office counter. Our headsets can be used with or without a hearing aid and can be collected from the Box Office with accompanying instructions.
We offer captioned performances where possible but these are dependent on visiting companies/film distributors providing this service. Captioned performances are identified in our season brochure, film diary and here on our website.
Signed or audio described performances
We provide signed or audio described performances where possible – but are subject to visiting companies providing this service. Signed or audio described performances are identified in our brochure and in the event pages on our website.
We provide relaxed performances where possible – but are subject to visiting companies providing this service. Visit our relaxed performances page for more information.
We can provide a tour of the auditorium prior to your performance visit to familiarise you with the surroundings. Please contact Box Office to book a tour. You can also take a virtual tour of the building.
Free Wi-Fi is available in the Arts Centre. Simply select the ‘Warwick Guest’ network and follow the on-screen instructions.
Our Café Bar is located on the ground floor opposite Box Office. It is open 8am – 9pm Monday – Saturday and 3 – 9 Sunday (subject to the programme). Highchairs are available for young children. The menu includes vegetarian and vegan options.
Le Gusta is located at the opposite end of the building to Box Office and is open 12pm – 10pm Monday – Friday and 4pm – 10pm at weekends. The restaurant is accessible via a ramp from Warwick Arts Centre. The spacious layout of the tables and chairs provides adequate space for wheelchairs and pushchairs. Booster seats and a highchair are available for young children.Le Gusta staff are allergy aware and can provide a list of ingredients for all of their menu options on request. Their menu includes a selection of gluten free options. Halal chicken is used on all pizzas. Le Gusta staff speak several languages, including Italian, French, Portuguese and Cantonese.
A fully licensed bar is located upstairs and is open during performances. It also has a wheelchair friendly point.
Accessibility Mailing List
Want to be kept up to date with accessibility information? Join our mailing list:
Write to: Access, Warwick Art Centre, University of Warwick, Coventry, CV4 7AL
Telephone Box Office on 024 7652 4524