About this cookies policy
This policy is valid for Warwick Arts Centre’s website: https://www.warwickartscentre.co.uk/
Cookies used on these site can be categorised into four levels: strictly necessary; preference/functional; performance/statistics; marketing/advertising.
Cookies which are strictly necessary
Warwick Arts Centre’s online ticketing system Spektrix and card payment authorisation service use temporary session cookies enabling customers to pass through the correct payment pathway. These cookies enable services customers have specifically asked for, they enable customers to book and purchase tickets for an event.
|__cf_bm||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||1 day|
|_cfduid||This cookie is used by the content network, Cloudfare, to identify trusted web traffic.||29 days|
|Used to detect which cookies user has accepted. This cookie is necessary for GDPR-compliance of the website.||Session|
|CONSENT||Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for G DPR-compliance of the website.||6090 days|
|PHPSESSID||Preserves user session state across page requests.||Session|
|SESS#||Preserves user states across page requests.||Session|
Preference cookies enable a web site to remember information that changes the way the website behaves or looks, like your preferred language. These cookies are used to enhance the customer’s experience navigating through websites, and they collect anonymous information on the pages visited.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link. “
We also sometime use VWO, A/B testing tool. VWO uses persistent visitor-level and local storage cookies to understand visitor’s behavior and track visitor journeys on the website to deliver the best experience. The cookies track the variation a visitor views and help serve the same variation to the visitor consistently, track their goals, and determine whether they are part of a campaign, and so on. The only information that VWO collects about a cookie is a visitor ID, viz., a UUID that does not contain any personal data. A typical UUID looks like 4201E4DB-4C25-BA4DD31-C137C718D30E.
It helps distinguish one visitor from another. This means no individual or consumer can be tracked or identified by VWO. Full information on VWO cookies can be seen on the VWO website.
Warwick Arts Centre occasionally uses a cookie linked to Qualtrics who provide a survey we use to help understand visitor behaviour. This in turn helps us to make improvements to the website.
|cs||This cookie is used to keep some session state information on the client in order to improve performance.||End of session|
|os||This cookie is used to keep some session state information on the client in order to improve performance (similar to cs).||End of session|
|_ga; _gid; _gat||These cookies are used by Google Analytics software to distinguish users. The information we gather includes but is not limited to how users interact with the Warwick Arts Centre’s web site, which pages are most frequently viewed, how frequently the users visit the web site, traffic source of user visit, demographics data (age and gender), location and device information (make and model). Any data collected is anonymous and used for statistical reporting only.|
Other cookies created by Google Analytics include _gid, AMP_TOKEN and _gac_<property-id>. These cookies store other randomly generated ids and campaign information about the user.
|Max 2 years|
|gid||This cookie is used to uniquely identify the browser in order to help with problem diagnostics.||01/01/3000|
|hjClosedSurveyInvites||Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.||365 days|
|_hjDonePolls||Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.||365 days|
|_hjMinimizedPolls||Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.||365 days|
|_hjDoneTestersWidgets||Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.||365 days|
|_hjMinimizedTestersWidgets||Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.||365 days|
|_hjIncludedInSample||Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||365 days|
|_hjShownFeedbackMessage||This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.||365 days|
These cookies are set by third parties such as YouTube or Twitter. They track your behaviour such as playing videos or which tweets you have already viewed. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.
We don't control the dissemination of these third party cookies and you should check the relevant third party's web site for more information.
We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).
We sometimes use Google Ads Remarketing pixels to assist with our marketing and delivery of online advertising across the Internet, in particular on the Google Display Network. By better understanding what our audiences are interested in, we can more efficiently promote the Warwick Arts Centre’s events. The technology to do this is made possible by cookies and as such we may place a "remarketing cookie" during your visit.
Google Ads remarketing will display ads to you based on what parts of the Warwick Arts Centre's website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that "This person visited a particular page, so show them ads relating to that page." This way we can show you ads that are personalised to you.
If you do not wish to see personalised ads from Warwick Arts Centre you can opt out in several ways:
Please note that opting out won't stop you seeing adverts, just that they won't be tailored specifically to you.).
|__utma||Twitter - Contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor.||2 years|
|__utmc||Twitter - Works with __utmb to determine when to create a new session for a website visitor.||Session|
|__utmz||Twitter - Tracks how you found us and is used to calculate traffic and navigation within the website.||2 months|
|IDE||DoubleClick - Serving targeted ads.||1.5 years|
|DSID||DoubleClick – Retargeting ads.||2 weeks|
|_ct_rmm||DoubleClick - Help us identify which visitors to our website have seen or clicked one of our adverts.||9 months|
|__sonar||DoubleClick - Deliver adverts relevant to your interest.||6 months|
|__gads||DoubleClick - The showing of adverts on the site, for which the owner may earn some revenue.||6 months|
|personalization_id||Twitter - This cookie is set due to Twitter integration and sharing capabilities for the social media.||2 years|
|ads_prefs||Twitter - Deliver and measure the performance of advertising.||10 years|
|syndication_guest_id||Twitter - These cookies enable users, if they wish, to login to their Twitter account share content fromour websites with their friends.||1 year|
|kdt||Twitter - This cookie is set due to Twitter integration and sharing capabilities for the social media.||2 years|
|remember_checked_on||Twitter - Determine if user logged in during browser session; allow tweets; record number of times a page is tweeted.||10 years|
|_twitter_sess||Twitter - Provide micro-blogging-feed.||Session|
|csrf_same_site||Twitter - Allow Twitter to obtain information anonymously about browsing habits.||1 year|
|csrf_same_site_set||Twitter - These cookies enable us to track visitor activity from our Twitter ads on our website.||2 years|
|eu_cn||Twitter - Used to identify you to Twitter, if you do not have a Twitter account or never accessed the Twitter.com website directly then Twitter will assign you a unique code to track your visit to the Twitter feed.||6 months|
|external_referer||Twitter - Used by Twitter to save a unique anonymous id for each website visitor.||1 month|
|auth_token||Twitter - Enable user authentication.||Session|
|guest_id||Twitter - Targeted advertising ID.||3 months|
|twid||Twitter - Twitter identification for logged in user.||Session|
|tfw_exp||Twitter - These cookies are used by Twitter to provide embedded content that is displayed in the site.||Session|
|SSID||YouTube - Used to store user preferences||12 years|
|VISITOR_INFO1_LIVE||YouTube - Keeps track of user preferences for embedded videos.||11 years|
|enabledapps.uploader||YouTube - Aggregate analysis of Video visitors.||1 month|
|wide||YouTube - Should a video be displayed in widescreen.||Session|
|YSC||YouTube - Used by YouTube (Google) for storing user preferences and other unspecified purposes.||Session|
|SID ;HSID; APISID; SAPISID; PREF||YouTube - Used to customise Google adverts.||12 years|
|LOGIN_INFO||YouTube - Identify the user currently watching videos.||12 years|
|__atuvc||AddThis - Social Media share buttons – The cookie is created and read by the AddThis social sharing site.||13 months|
What to do if you don't want cookies to be set
For Google Analytics cookies, Google provide a Google Analytics opt-out tool which allows you to specify that you don't want to accept their cookies, not just for our site, but for all sites which use Google Analytics.
To opt out of the HotJar session recording service you can do so using the following instructions. Please note you will need to opt out on each browser that you use.
Updated: May 2021
Purpose of Policy Warwick Arts Centre is a department of the University of Warwick. We take data protection seriously and are committed to protecting…
Terms and Conditions
Tickets are sold by Warwick Arts Centre which is a department of the University of Warwick, Coventry, CV4 7AL.