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Customer Update: As a result of the Covid-19 pandemic Warwick Arts Centre is now closed until 1 July 2020. The time has come to press pause and during this period there will be no Box Office sales, online or by phone or counter; and the majority of staff, other than those progressing the Warwick 20:20 Project, which does continue, are on furlough. We hope to return to the building in the summer, so watch this space. In the meantime, stay healthy and we look forward to welcoming you again very soon. Read more on our News pages.

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An image showing Warwick Arts Centre from the outside. A set of steps is pictured, with a handrail going up, and a grey sign that reads "Warwick Arts Centre".

News: A COVID-19 update from Director, Doreen Foster

An update from Warwick Arts Centre in relation to COVID-19.

29 April 2020

An image showing Warwick Arts Centre from the outside. A set of steps is pictured, with a handrail going up, and a grey sign that reads "Warwick Arts Centre".

News: Summer 2020 Cancellations and Rescheduled Events

An update on cancelled summer events at Warwick Arts Centre

29 April 2020

A Warwick Arts Centre steward stands in front of a red door and directs visitors to her left.

News: COVID-19 News

An update from Warwick Arts Centre in relation to COVID-19.

21 April 2020

An artist's impression of the Warwick 20:20 Project, showing people walking outside of a glass-fronted building.

Warwick 20:20 Project
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A performer wears a white bio suit and protective goggles and holds a microphone.

Students
Shakespeare Schools Festival 2015

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Warwick Arts Centre

University of Warwick, Coventry, CV4 7AL

arts.centre@warwick.ac.uk

Administration: 024 7652 4524

Box Office: 024 7652 4524

  • Arts Council England
  • University of Warwick
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This website uses cookies to give you the best online experience. Please let us know if you agree to preferences, advertising and statistics cookies. You can update your cookie preferences at any time. Read the Cookie Policy. Read the Privacy Notice.

Essential

Warwick Arts Centre’s online ticketing system SRO4 and Capita (card payment authorisation service) use temporary session cookies enabling customers to pass through the correct payment pathway. These cookies enable services customers have specifically asked for, they enable customers to book and purchase tickets for an event.

Cookie Name Purpose Expires
ASP.NET_SessionId This cookie is the default one used by ASPNET to uniquely identify the user’s session on the site and relates the visitor’s unique session to serverside data. Our application uses the session to track the user’s progress in the transaction or for passing data which cannot be stored locally. The cookie will expire at the end of the session (when you close your internet browser). End of session
af This cookie is used in an anti request forgery security mechanism. End of session
queueit This cookie is associated with the Queue IT virtual queue integration. It uniquely identifies a visitor during a single visit and keeps their place in the queue. End of session
TimeCountDown This cookie is used to keep transaction timer countdown info. End of session
crmAuth; rm Identifies the logged-in user account and indicates whether the user is logged in. Used for “remember me” functionality. 60 days after login

Preferences

Preference cookies enable a web site to remember information that changes the way the website behaves or looks, like your preferred language. These cookies are used to enhance the customer’s experience navigating through websites, and they collect anonymous information on the pages visited. In Warwick Arts Centre’s case, a cookie is set to improve the download speed of the corporate font (Battersea).

Cookie Name Purpose Expires
inMobile This cookie is used to store information about how the page should be presented. End of session

Advertising

These cookies are set by third parties such as YouTube or Twitter. They track your behaviour such as playing videos or which tweets you have already viewed. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

We sometimes embed photos and video content from third party web sites such as YouTube, Vimeo, Facebook, Twitter, Instagram and Flickr. As a result, when you visit one of our pages containing such content, you may be presented with cookies from these web sites. The sharing bar Add This is used to wrap the Tweet and Like buttons for sharing on Twitter and Facebook. The Twitter and Facebook buttons also use cookies which are activated when those buttons are clicked.

Our Facebook Connect plugin activates if the user is already logged into Facebook, and it sets cookies to identify the user’s Facebook session and interaction with Warwick Arts Centre’s website.

We don’t control the dissemination of these third party cookies and you should check the relevant third party’s web site for more information.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

We sometimes use Google Ads Remarketing pixels to assist with our marketing and delivery of online advertising across the Internet, in particular on the Google Display Network. By better understanding what our audiences are interested in, we can more efficiently promote Warwick Arts Centre’s events. The technology to do this is made possible by cookies and as such we may place a “remarketing cookie” during your visit.

Google Ads remarketing will display ads to you based on what parts of Warwick Arts Centre’s website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.” This way we can show you ads that are personalised to you.

If you do not wish to see personalised ads from Warwick Arts Centre you can opt out in several ways:
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Please note that opting out won’t stop you seeing adverts, just that they won’t be tailored specifically to you.

Cookie Name Purpose Expires
G_ENABLED_IDPS Disqus – Required by the third-party Google+ services. Infinity
_bti Disqus (networked community platform) – Assist in registration, login, and Customer ability to provide feedback. 1 year
hubspotutk Disqus – This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 10 years
__cfduid Disqus – Is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. 1 year
__jid Disqus – Required by the third-party da disqus.com service. 1 day
__utma Disqus & Twitter – Contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor. 2 years
__utmb Disqus – Used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30 minutes. 30m
__utmc Disqus & Twitter – Works with __utmb to determine when to create a new session for a website visitor. Session
__utmt Disqus – Tracks how you found us and is used to calculate traffic and navigation within the website. 2 years
__utmz Disqus & Twitter – Tracks how you found us and is used to calculate traffic and navigation within the website. 2 months
__hssrc Disqus – Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. Session
__hstc Disqus – Used for website analytics. 38w 4d
hsfirstvisit Disqus – identifies first visit to the website. 9 years
intercom-id-x2byp8hg ? ; btIdentify Disqus 38w 4d
IDE DoubleClick – Serving targeted ads. 1.5 years
DSID DoubleClick – Retargeting ads. 2 weeks
_ct_rmm DoubleClick – Help us identify which visitors to our website have seen or clicked one of our adverts. 9 months
__sonar DoubleClick – Deliver adverts relevant to your interest. 6 months
__gads DoubleClick – The showing of adverts on the site, for which the owner may earn some revenue. 6 months
personalization_id Twitter – This cookie is set due to Twitter integration and sharing capabilities for the social media. 2 years
ads_prefs Twitter – Deliver and measure the performance of advertising. 10 years
syndication_guest_id Twitter – These cookies enable users, if they wish, to login to their Twitter account share content from our websites with their friends. 1 year
kdt Twitter – This cookie is set due to Twitter integration and sharing capabilities for the social media. 2 years
remember_checked_on Twitter – Determine if user logged in during browser session; allow tweets; record number of times a page is tweeted. 10 years
_twitter_sess Twitter – Provide micro-blogging-feed. Session
csrf_same_site Twitter – Allow Twitter to obtain information anonymously about browsing habits. 1 year
csrf_same_site_set Twitter – These cookies enable us to track visitor activity from our Twitter ads on our website. 2 years
gdpr_lo Twitter 3 months
eu_cn Twitter – Used to identify you to Twitter, if you do not have a Twitter account or never accessed the Twitter.com website directly then Twitter will assign you a unique code to track your visit to the Twitter feed. 6 months
external_referer Twitter – Used by Twitter to save a unique anonymous id for each website visitor. 1 month
twitter_ads_id Twitter 1 year
auth_token Twitter – Enable user authentication. Session
netpu Twitter 1 year
guest_id Twitter – Targeted advertising ID. 3 months
twid Twitter – Twitter identification for logged in user. Session
dnt Twitter 10 years
tfw_exp Twitter – These cookies are used by Twitter to provide embedded content that is displayed in the site. Session
SSID YouTube – Used to store user preferences 12 years
VISITOR_INFO1_LIVE YouTube – Keeps track of user preferences for embedded videos. 11 years
enabledapps.uploader YouTube – Aggregate analysis of Video visitors. 1 month
wide YouTube – Should a video be displayed in widescreen. Session
YSC YouTube – Used by YouTube (Google) for storing user preferences and other unspecified purposes. Session
SID ;HSID; APISID; SAPISID; PREF YouTube – Used to customise Google adverts. 12 years
LOGIN_INFO YouTube – Identify the user currently watching videos. 12 years

Statistics

These cookies allow us to track the performance and usage of the Warwick Arts Centre’s web site with anonymised “statistics”. We use cookies to track your route around the web site and use the statistics that these create to improve the web site’s performance and user experience. These statistics allow us to continue to provide the website and events programme.

Cookie Name Purpose Expires
cs This cookie is used to keep some session state information on the client in order to improve performance. End of session
os This cookie is used to keep some session state information on the client in order to improve performance (similar to cs). End of session
_ga; _gid; _gat These cookies are used by Google Analytics software to distinguish users. The information we gather includes but is not limited to how users interact with the Warwick Arts Centre’s web site, which pages are most frequently viewed, how frequently the users visit the web site, traffic source of user visit, demographics data (age and gender), location and device information (make and model). Any data collected is anonymous and used for statistical reporting only.
Other cookies created by Google Analytics include _gid, AMP_TOKEN and _gac (property-id). These cookies store other randomly generated ids and campaign information about the user. 		Max 2 years
gid This cookie is used to uniquely identify the browser in order to help with problem diagnostics. 01/01/3000
_hjShownFeedbackMessage This cookie is set when a visitor minimises or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimised immediately if they navigate to another page where it is set to show. 365 days

Warwick Arts Centre occasionally uses a cookie linked to Qualtrics who provide a survey we use to help understand visitor behaviour. This in turn helps us to make improvements to the website.

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