Warwick Arts Centre

Warwick Arts Centre’s online ticketing system SRO4 and Capita (card payment authorisation service) use temporary session cookies enabling customers to pass through the correct payment pathway. These cookies enable services customers have specifically asked for, they enable customers to book and purchase tickets for an event.

Preference cookies enable a web site to remember information that changes the way the website behaves or looks, like your preferred language. These cookies are used to enhance the customer’s experience navigating through websites, and they collect anonymous information on the pages visited. In Warwick Arts Centre’s case, a cookie is set to improve the download speed of the corporate font (Battersea).

These cookies are set by third parties such as YouTube or Twitter. They track your behaviour such as playing videos or which tweets you have already viewed. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

We sometimes embed photos and video content from third party web sites such as YouTube, Vimeo, Facebook, Twitter, Instagram and Flickr. As a result, when you visit one of our pages containing such content, you may be presented with cookies from these web sites. The sharing bar Add This is used to wrap the Tweet and Like buttons for sharing on Twitter and Facebook. The Twitter and Facebook buttons also use cookies which are activated when those buttons are clicked.

Our Facebook Connect plugin activates if the user is already logged into Facebook, and it sets cookies to identify the user’s Facebook session and interaction with Warwick Arts Centre’s website.

We don’t control the dissemination of these third party cookies and you should check the relevant third party’s web site for more information.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

We sometimes use Google Ads Remarketing pixels to assist with our marketing and delivery of online advertising across the Internet, in particular on the Google Display Network. By better understanding what our audiences are interested in, we can more efficiently promote Warwick Arts Centre’s events. The technology to do this is made possible by cookies and as such we may place a “remarketing cookie” during your visit.

Google Ads remarketing will display ads to you based on what parts of Warwick Arts Centre’s website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.” This way we can show you ads that are personalised to you.

If you do not wish to see personalised ads from Warwick Arts Centre you can opt out in several ways:
Opt out of Google’s use of cookies by visiting Google’s Ads Settings
Opt out of a third-party vendor’s use of cookies by visiting youradchoices opt-out.
Please note that opting out won’t stop you seeing adverts, just that they won’t be tailored specifically to you.

These cookies allow us to track the performance and usage of the Warwick Arts Centre’s web site with anonymised “statistics”. We use cookies to track your route around the web site and use the statistics that these create to improve the web site’s performance and user experience. These statistics allow us to continue to provide the website and events programme.

Warwick Arts Centre occasionally uses a cookie linked to Qualtrics who provide a survey we use to help understand visitor behaviour. This in turn helps us to make improvements to the website.