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Website Accessibility

The site aims to comply with the Web Content Accessibility Guidelines version 2.1 Level AA. We keep the site under review to improve both its accessibility and usability.

Accessibility Statement for the Warwick Arts Centre’s website 

This accessibility statement applies to content published on the https://www.warwickartscentre.co.uk/

This website is run by the Warwick Arts Centre. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard
  • Change the page to a high contrast mode, a greyscale mode or an inverted colours mode.
  • Use the link finder to locate every link on the page through a simple select field


AbilityNet has advice on making your device easier to use if you have a disability.

Warwick Arts Centre takes the following measures to ensure accessibility of the Warwick Arts Centre website (https://www.warwickartscentre.co.uk/):

  • Integrate accessibility into our procurement practices.
  • Provide accessibility training for our staff.
  • Implemented YouAccess, a tool to enable people with disabilities to tailor pages on the website to their needs.
  • Regularly review and update content.
     

We also try to ensure that:

  • All images in our sites contain appropriate alternate text.
  • Interactive elements have changes of style when hovered with the mouse or focused by keyboard navigation.
  • All foreground and background colours are checked to ensure sufficient contrast, or given alternative text in the case of images.
  • Our content is written clearly, concisely, free of jargon and in plain English.
  • All pages use headings in a logical and ordinate way.
  • All ‘calls to action’ are easy to find.
  • Symbols (e.g. >) are used in context and for their semantic use.
  • All forms have submit buttons and appropriate response in case of success or failure.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You may not be able to access all content by using the keyboard alone (e.g. some forms delivered through 3rd party iframes). Our website has been built so you can use keyboard for navigating but there might be a few areas where it could be improved. In our last accessibility scan we were not able to fully test this but this will be covered by our full audit which is scheduled for July 2022.
  • You may not be able to access all content by using screen readers. Our website has been built so you can use screen readers but there might be a few areas where it could be improved. In our last accessibility scan we were not able to fully test this but this will be covered by our full audit which is scheduled for July 2022.
  • Dynamic website logos that can’t be paused
  • Our older PDFs (historic annual reports, seating plans) and some newly added PDFs (weekly cinema listings) are not fully accessible to screen readers
  • Ticket purchase journey through our ticketing portal Spektrix (provided by 3rd party iframe) may not be fully accessible although we will be working with our partner to improve this. Anyone who has issues with purchasing the ticket online can contact box office on 024 7652 4524.
  • Ticket confirmation is sent to our customers by email but also stored as a PDF in their account (which is sitting on our ticketing portal Spektrix). We are aware that PDF in the account section is not accessible. As an alternative customers can request a paper copy of the ticket from our box office. Box office can be contacted on 024 7652 4524.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email [javascript protected email address]
  • call 024 7652 4452

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the us on [javascript protected email address] or by calling 024 7652 4452. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Warwick Arts Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Users with disabilities may also use YouAccess to tailor the page to their needs. YouAccess Menu is reachable clicking on the icon situated on the top right of the viewport, or by keyboard tabbing through the page to the last element of the page.

YouAccess menu is easy to navigate by mouse or by keyboard using the arrows and enter key.

Specifically, with YouAccess users can:

  • Scale the font size up to 200%
  • Change the colour of the text and background, in order to achieve a more efficient contrast ratio.
  • Change the font used through the page, in order to achieve a better legibility. A font specifically designed against some common symptoms of dyslexia is also available.
  • Change colour, aspect and interaction of all links through the page, to ensure they are easy to spot
  • Change the page to a high contrast mode, a greyscale mode or an inverted colours mode.
  • Use the link finder to locate every link on the page through a simple select field
  • Use the dictionary to find the meaning of a term (English only).

YouAccess will remember your settings and it will apply them automatically for all the page of the website every time you visit them. Every data and settings are saved only on the memory of your browser and in no other places.  User can click or press enter on “Reset All” to restore the website to its original style.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following items do not comply with the WCAG 2.1 AA success criteria on our sample pages:

CheckpointIssue
1.4.3 Contrast (Minimum)Text contrast of 3.84 with its background is less than the WCAG AA minimum requirements for text of size 13px and weight of 600
1.4.3 Contrast (Minimum)Text contrast of 4.35 with its background is less than the WCAG AA minimum requirements for text of size 12px and weight of 700
1.4.3 Contrast (Minimum)Text contrast of 3.82 with its background is less than the WCAG AA minimum requirements for text of size 14px and weight of 500
3.1.1 Language of PagePage detected as HTML, but does not have a 'lang' attribute

We will be working on resolving above issues with our digital agency and aim to complete this work by 31st December 2022. 

Content that’s not within the scope of the accessibility regulations

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

PDFs

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix some of our historic annual reports.

What we’re doing to improve accessibility

  • Any future updates to the website will include an accessibility review
  • The accessibility statement will be updated with each major update
  • ​We will train our editors to understand the best practice
  • We commissioned independent 3rd party provider (Shaw Trust) to carry out full accessibility audit and manual user testing in July 2022.

 

Preparation of this accessibility statement

This statement was prepared on 4th July 2022. It was last reviewed on 4th July 2022.

This website was last tested on 4th July 2022. The test was carried out internally by conducting a manual check of carefully chosen sample pages with the emphasis to include pages with all content types. The list of pages that has been tested is below:

  • Homepage
  • What’s on page
  • Events page – Jason Manford – Like me
  • Visit us page
  • Getting here page
  • My account page
  • Basket page
  • Current vacancies page
  • Venue hire enquiries page
  • News and blogs page
  • News page – Autumn 2020 update

We used the following Quality Assurance tools in the preparation of this statement: IBM Equal Access Accessibility Checker.

Updated July 2022