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Accessibility

We are currently undertaking the Warwick Arts Centre 20:20 Project, an extensive redevelopment programme which will have an impact on our spaces and accessibility across the site. We appreciate your patience whilst we go through this period of change. If you have any feedback please email us on arts.centre@warwick.ac.uk.


Warwick Arts Centre aims to be accessible and welcoming to everyone and we are committed to making your visit as comfortable and enjoyable as possible.

The following information has been produced with the support of Warwick Arts Centre’s Access Ambassadors – and we hope you find it a useful tool when planning your journey, booking tickets, or navigating your way around the building.


Quick links

Information about our programme
Moving around the building
Facilities
Services
Food and drink
Parking and Drop-off


Information about our programme

Information about our programme can be found in the What’s On section of our website, in our season brochure and via the Box Office. We also produce digital, braille and large format versions of our brochure.

Current Relaxed Performances

This Time Thu 31 Oct 2019 7pm
Anjali Dance Company: Genius Thu 7 Nov 2019 7.15pm

Website

The site aims to comply with guidelines issued by the Web Accessibility Initiative and those of the Equality Act. If you are using a device such as a screen-reader, a specialised web browser, or any other type of dedicated hardware or software to view our web pages, then we want to ensure that our website is compatible with your equipment. If you experience any problems with accessing our website then please contact us and we will be happy to work with you to resolve the issue. Text can be enlarged on this site by pressing the Ctrl button and + (plus) button and reduced using Ctrl and – (minus) button.

Season Brochure

Our season brochure includes listings of all live events at Warwick Arts Centre. It is published three times a year in March, August and December. Hard copies can be found in leaflet racks around the building. We are happy to post a brochure to you free of charge. Please contact Box Office to request a copy. You can also see digital versions of our brochures here.

Braille and Large Print

Our Season Brochure is available in large print, audio CD and Braille format and are available by contacting Box Office.

Box Office

A member of our Box Office Team will happily provide you information about our programme.

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Moving around the building

There is ground level access to the Butterworth Hall, Studio, Helen Martin Studio, Music Centre, Woods-Scawen Room, Arts Centre Café, and Box Office.

As of March 2019, the second phase of the Warwick 20:20 Project has begun. As part of the redevelopment work, the entrance next to the old Bookshop has closed, so you will need to enter the building via the front doors, or the doors by the Music Centre. The following spaces will be inaccessible during this phase of the project:

During this time, the Mead exhibition programme is being taken out of its white box. Instead, exhibitions, events and art activities for all ages will take place across the University campus and beyond. We have some advice for wheelchair users planning to pursue the art trails, you can find out more information here.

Lift

Please be aware that the lift located by the old Bookshop is now out of action but there will be a platform lift operating to support access to the Theatre. The maximum weight that the lift can currently accept is 225kg, and this is in the process of being increased. Please note that there is no lift access to the upper levels of the Butterworth Hall.

If you have any concerns or access requirements, please contact Box Office and we will be able to advise you accordingly.

Stairs

Handrails are available on all stairs throughout the building.

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Facilities

Toilets

Accessible toilets are available on the ground floor on the Butterworth Hall concourse.

Baby Changing Facilities

Baby changing facilities are located in the adapted toilets on the Butterworth Hall concourse, and in both the male and female toilets by the Theatre.

Wheelchairs

A limited number of wheelchairs are available for customers’ use and are subject to availability. If you require the use of a wheelchair please reserve in advance by contacting Box Office.

Dedicated wheelchair spaces are available in the Butterworth Hall, Theatre, Studio and Woods-Scawen Room. Please request use of these spaces when booking tickets. The Helen Martin Studio is fully accessible.

Seating and Foyer Space

Due to Warwick Arts Centre 20:20 Project, we have limited foyer and seating space throughout the building.

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Services

Assistance

If you require any assistance during any of our performances or screenings, ask one of our stewards – they will be happy to help.

Require further assistance? We are committed to constantly improving our services for all customers, and we want to ensure you enjoy your visit to Warwick Arts Centre. We are always happy to receive feedback from our customers or provide assistance if required. Email artscentre.access@warwick.ac.uk.

Assistance dogs

If you wish to take your assistance dog into the performance, tickets must be booked in advance. We can arrange for the adjacent seat to be kept free. We are also happy to look after your assistance dog during the performance if you prefer. We’ll need a little notice, so please let us know when booking tickets.

Companions assisting a disabled customer

We offer complimentary tickets for companions assisting a disabled customer to any live performance or cinema screening. Companion tickets can be booked by contacting Box Office.

Assistant Hearing Facilities

A Sennheiser infrared system is available in all venues and at the Box Office counter. Our headsets can be used with or without a hearing aid and can be collected from the Box Office with accompanying instructions.

Captioned performances

We offer captioned performances where possible but these are dependent on visiting companies providing this service. Captioned performances are identified in our season brochure, on the event pages on the website, and here.

Signed or audio described performances

We provide signed or audio described performances where possible but these are dependent on visiting companies providing this service. Signed or audio described performances are identified in our season brochure, on the event pages on the website, and here.

Relaxed Performances

We provide relaxed performances where possible but these are dependent on visiting companies providing this service. Relaxed Performances are identified in our season brochure, on the event pages on the website, and here.

Venue Tours

We can provide a tour of the auditorium prior to your performance visit to familiarise you with the surroundings. Please contact Box Office to book a tour.

Wi-Fi

Free Wi-Fi is available in the Arts Centre. Select the ‘Warwick Guest’ network and follow the on-screen instructions.

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Food and drink

Arts Centre Café

The Arts Centre Café is located on the ground floor next to the Music Centre. It is open Mon – Sat 8am – 9pm and Sun 3 – 9pm (subject to the programme). Highchairs are available for young children. The menu includes vegetarian and vegan options.

Restaurants

Fusion, located in Rootes Building, is a spacious restaurant serving delicious Asian inspired cuisine. Xananas, based in the Students’ Union building, serves an imaginative menu of freshly prepared meals, light bites and a tempting array of delicious desserts. Details of all food and drink outlets on campus can be found here.

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Parking and Drop-off

Full details of parking on campus can be found here.

Blue badge holder parking is available at the rear of Senate House and on Health Centre Road. Blue badge holder parking is free at all times. During busy times, an Arts Centre parking steward may be available to assist with additional limited mobility parking.

Please contact Box Office with any queries or to find out more about blue badge parking.

Please note that the multi story car parks on Central Campus do not have a lift.

There is currently no designated drop-off point directly outside the Arts Centre.

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