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Accessibility

Warwick Arts Centre aims to be accessible and welcoming to everyone and we are committed to making your visit as comfortable and enjoyable as possible.

The following information has been produced with the support of Warwick Arts Centre’s Access Ambassadors – and we hope you find it a useful tool when planning your journey, booking tickets, or navigating your way around the building.


Quick links

Information about our programme
Moving around the building
Facilities
Services
Food and drink
Downloadable Accessibility Leaflet


Information about our programme

Information about our programme can be found in the What’s On section of our website, in our season brochure and film diary, and via the Box Office. We also produce digital, braille and large format versions of our brochure.

Website

The site aims to comply with guidelines issued by the Web Accessibility Initiative and those of the Equality Act. If you are using a device such as a screen-reader, a specialised web browser, or any other type of dedicated hardware or software to view our web pages, then we want to ensure that our website is compatible with your equipment. If you experience any problems with accessing our website then please contact us and we will be happy to work with you to resolve the issue. Text can be enlarged on this site by pressing the Ctrl button and + (plus) button and reduced using Ctrl and – (minus) button.

Season Brochure

Our season brochure includes listings of all live events at Warwick Arts Centre. It is published three times a year in March, August and December. Hard copies can be found in leaflet racks around the building. We are happy to post a brochure to you free of charge. Please contact the Box Office to request a copy. You can also see digital versions of our brochures here.

Film Diary

Our film diary is published bi-monthly and includes 2 months of film listings. Subtitled films are shown in the diary with an S.

Braille and Large Print

Our Season Brochure is available in large print, audio CD and Braille format and are available by contacting Box Office.

Box Office

A member of our Box Office Team will happily provide you information about our programme.

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Moving around the building

There is ground level access to the Butterworth Hall, Studio, Cinema, Conference Room, Music Centre, Bookshop, Café Bar and Box Office. The Theatre, Theatre Bar, National Grid Room and Mead Gallery can all be accessed via stairs and the lift.

Lift

A lift with tactile buttons in is located next to the Bookshop to enable access to the first floor. It is large enough to take a wheelchair or buggy (200cm high x 80cm wide).

Stairs

Handrails are available on all stairs throughout the building.

Ramps

There are several permanent ramps throughout the building on both the ground floor and first floor providing access to people with wheelchairs and push chairs.

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Facilities

Toilets

Accessible toilets are available on the ground floor in the Main Foyer, Butterworth Hall concourse and on the upper level next to the Theatre doors A and B.

Baby Changing Facilities

Baby changing facilities are located in the adapted toilets on concourse of hall and in both ladies and gents on the first floor.

Large Print Handouts of Artwork Labels

Large print handouts of the artwork labels in the Mead Gallery and of the artwork exhibited around the Arts Centre are available from a member of staff at the Mead Gallery’s reception desk.

Wheelchairs

A limited number of wheelchairs are available for customers’ use and are subject to availability. If you require the use of a wheelchair please reserve in advance through the Box Office. Dedicated wheelchair spaces are available in the Studio, Theatre, Buterworth Hall and cinema. Please request use of these spaces when booking tickets.

Detailed diagrams showing the exact location of wheelchair spaces can be found in the Our Spaces section of the website or here:

Assistance Dogs

If you wish to take your assistance dog into the performance, tickets must be booked in advance. We can arrange for the space next to the adjacent seat to be kept free. We are also happy to look after your Assistance dog during the performance if you prefer. Please contact Box Office for more information.


Services

Assistance

If you require any assistance during any of our performances or screenings, ask one of our stewards – they will be happy to help.

Require further assistance? We are committed to constantly improving our services for all customers, and we want to ensure you enjoy your visit to Warwick Arts centre. We are always happy to receive feedback from our customers or provide assistance if required. Email artscentre.access@warwick.ac.uk

Assistance Dogs

If you wish to take your assistance dog into the performance, tickets must be booked in advance. We can arrange for the space next to the adjacent seat to be kept free. We are also happy to look after your Assistance dog during the performance if you prefer. We’ll need a little notice, so please let us know when booking tickets.

Companions assisting a disabled customer

We offer complimentary tickets for companions assisting a disabled customer to any live performance or cinema screening. Companion tickets can be booked by contacting Box Office.

Assistant Hearing Facilities

A Sennheiser infrared system is available in all venues and at the Box Office counter. Our headsets can be used with or without a hearing aid and can be collected from the Box Office with accompanying instructions.

Captioned Performances

We offer captioned performances where possible but these are dependent on visiting companies/film distributors providing this service. Captioned performances are identified in our season brochure, film diary and here on our website.

Signed or audio described performances

We provide signed or audio described performances where possible – but are subject to visiting companies providing this service. Signed or audio described performances are identified in our brochure and in the event pages on our website.

Relaxed Performances

We provide relaxed performances where possible – but are subject to visiting companies providing this service. Visit our relaxed performances page for more information.

Venue Tours

We can provide a tour of the auditorium prior to your performance visit to familiarise you with the surroundings. Please contact Box Office to book a tour. You can also take a virtual tour of the building.

Wi-Fi

Free Wi-Fi is available in the Arts Centre. Simply select the ‘Warwick Guest’ network and follow the on-screen instructions.


Food and drink

Café Bar

Our Café Bar is located on the ground floor opposite Box Office. It is open 8am – 9pm Monday – Saturday and 3 – 9 Sunday (subject to the programme). Highchairs are available for young children. The menu includes vegetarian and vegan options.

Le Gusta

Le Gusta is currently closed during the first stage of our 20:20 Project
Alternative casual dining options are Fusion in Rootes Building, which will be managed by Michael, and is a spacious restaurant serving delicious Asian inspired cuisine or Xananas (based in the Students’ Union building) which serves an imaginative menu of freshly prepared meals, light bites and a tempting array of delicious desserts. Details of all food and drink outlets on campus can be found here.

Theatre Bar

Our Theatre Bar will be closed from October 2017 – June 2018 during the first stage of our 20:20 Project
Our Cafe Bar will remain open throughout.


Accessibility Mailing List

Want to be kept up to date with accessibility information? Join our mailing list:
Email: artscentre.access@warwick.ac.uk
Write to: Access, Warwick Art Centre, University of Warwick, Coventry, CV4 7AL
Telephone Box Office on 024 7652 4524