How to Book

Box Office Opening Times

Mon – Sat 9.30am – 9pm
Sun 2pm – 8pm

024 7652 4524
Box.office@warwick.ac.uk

Change to Booking Fees from Mon 11 January 2010

In line with many other organisations involved in selling tickets, from Mon 11 January 2010 we will introduce a small booking fee of 40p on every* ticket whether booked in person at our Box Office, over the phone or via our website.

We have delayed the introduction of a booking fee for as long as we can but by levying a small booking fee we are able to retain a greater share of the ticket income than if we simply raise our ticket prices.

In recognition of this we will not be increasing our ticket prices for the foreseeable future (where we are able to directly control them), and, in some cases this season, we have been able to reduce prices.

In addition, we are also cutting the amount we charge for posting tickets to our customers by £1 to 75p and our current online transaction fee of £1.50 will also be removed from tickets booked via our website.

The net effect to customers should be that for many events there will be little change in the price you pay, and for some performances it will be cheaper to purchase tickets than previously.

This change will help us to continue to support a programme that is exciting and innovative.

*Exceptions to the fee will include schools and group bookings.

How to Book

Online – Tickets for most of our events can be booked online. Follow the instructions on-screen from the listings. All bookings are made via a secure server so you can be sure that your details remain safe at all times.

On completing your booking you will be sent confirmation by email. A 40p per ticket transaction fee is payable.

By phone – Call the Box Office on 024 7652 4524. Please have your credit card ready. Visa, Mastercard and Maestro cards accepted.

There are six lines in to our box office and calls are answered in rotation.

In person – the Box Office is open at the above times and our box office team will be happy to help.

By post – Include your name, address, phone number, performance details and tickets required, plus a cheque/postal order payable to ‘University of Warwick’ and post to Warwick Arts Centre Box Office, University of Warwick, Coventry, CV4 7AL.

After booking

All pre-paid tickets must be collected from the Box Office at least 30 minutes before the start of the performance.

Reservations must be paid within 4 days or 30 minutes before a performance, whichever is sooner. All unpaid reservations will be released.

On receipt of your tickets, please check the details are correct. If there are any problems, please call the Box Office for clarification.

Tickets can be exchanged for another performance or for a credit voucher valid for 90 days. If you would like to take advantage of this service you must return your original tickets to the Box Office at least 24 hours before the performance.

Data Protection

Warwick Arts Centre is committed to upholding the Data Protection principles of good practice. When processing your booking we will ask you for your name, address and telephone number. This is essential for all non-cash bookings. Please let us know if you would like to be kept informed about forthcoming events and campaigns at Warwick Arts Centre or other events happening in the region when contacting the Box Office.

Concessions and discounted tickets

Concessions, subject to availability, are available to 60+ in full time retirement, under 26s, registered unemployed people, full time students (NUS or Uni ID cards), Coventry Passport to Leisure holders, Rugby Leisure Pass holders.

Schools and groups rates available – ask at Box Office for further details.

We are also offering free tickets those under 26 as part of the Arts Council’s scheme, A Night Less Ordinary. For more information, terms and conditions please click here.